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Negotiation Skills

Normaler Preis €50.00
Ein Kurs von Docebo
Negotiation Skills
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Lektionen: 16 Lessons
Länge: 02:21 hours
Sprache: English

Beschreibung

Improve your negotiation skills and learn important techniques that enable you to get out the greatest potential outcome at the negotiation table.

 

Your lecturer Juan Diaz-Prinz, who has taught at various universities and is currently teaching and working with business leaders, will guide you through this interactive video course that shows you how to be persuasive, self-confident and express yourself properly for a profitable negotiation.

After this course you will be able to:

  • Understand basic elements of negotiation
  • Design and execute a strategic negotiation process
  • Communicate your interests while also being able to understand other people’s views

This course is aimed at:

  • People who want to improve negotiation skills

 

Lerninhalte

Chapter 1: Course Overview: Negotiation Skills & Strategies (02:11)

 

Chapter 2: Understanding Myself as a Negotiator (19:18)

   Lesson 1:   Understanding Myself as a Negotiator

   Lesson 2:   What is Negotiation?

   Lesson 3:   Strategic Negotiation Styles

   Lesson 4:   Expectations

   Quiz 1:          6 Questions

 

Chapter 3: Face to face with our Customers (13:16)

   Lesson 5:   Art of Listening

   Lesson 6:   4 Sides of a Message

   Lesson 7:   Improving Listening Skills

   Lesson 8:   Emotions and Negotiations

   Quiz 2:          6 Questions

 

Chapter 4: The Negotiation Process  (16:00)

   Lesson 9:   The Negotiation Process

   Lesson 10:   Case: Soulfood

   Lesson 11:   Negotiation Process

   Lesson 12:   Distributive Bargaining

   Quiz 3:          6 Questions

 

Chapter 5: Mastering Multilateral Negotiations (18:32)

   Lesson 13:   Understanding Multilateral Negotiations

   Lesson 14:   The OR Construction Case

   Lesson 15:   Differences to Bilateral Negotiations

   Lesson 16:   Epistemic Communities

   Lesson 17:   Phrases of Multilateral Negotiation

   Quiz 4:          6 Questions

 

Chapter 6: Win-Win Negotiation (20:34)

   Lesson 18:   Finding a Win-Win-Solution

   Lesson 19:   Assess Relationships & Preparing Negotiations

   Lesson 20:   Step 3: Identify problem

   Lesson 21:   Step 4: Develop Options

   Lesson 22:   Step 5: Take Responsibility

   Lesson 23:   Assessing BATNA

   Lesson 24:   Step 7: Integrating Results

   Lesson 25:   Five Gold Rules

   Quiz 5:          6 Questions

 

Chapter 7: Bargaining: Dividing the Pie Without Getting Angry (20:08)

   Lesson 26:   Distributive Bargaining

   Lesson 27:   Bargaining Process

   Lesson 28:   Elements & Agreement

   Lesson 29:   Concessions

   Lesson 30:   Anchoring

   Quiz 6:          6 Questions

 

Chapter 8: Dealing With Difficult People (14:58)

   Lesson 31:   Working With Difficult People

   Lesson 32:   Conflict Escalation

   Lesson 33:   From Escalation to SMART Agreements

   Lesson 34:   How to Work With Difficult People

   Quiz 7:          6 Questions

 

Chapter 9: Do Men and Women Negotiate Differently (13:50)

   Lesson 35:   Do Men and Women Negotiate Differently

   Lesson 36:   Common (Mis)Perceptions

   Lesson 15:   Gender-Based Issues

   Lesson 16:   Adressing Gender in Negotiations

   Quiz 8:          6 Questions